FAQ
How much is your shipping cost?
For the Netherlands you pay €6,00 for a package under 1 kg otherwise you pay €6,25. Its free by orders above €100
In Belgium it is €10,00 or €10,50. For other prices in the EU you can see it by the checkout. In the EU its free above €200
How long for shipping my package?
We will bring your package in 1-2 business days to the delivery point. They will send it to you. From that point you will have your package most of the time in 1-3 business days.
What if i'm not happy with my order?
You can then return your product. You should mail us about the return in 14 days. The return cost are for yourself. You cannot return personalised items. You should always put the return form by the package. For more info you can go to the refund policy or send us an e-mail by contact.
I made a mistake with my order placement, What now?
If you forgot something like a last name, a year or something like wise for personalised items or you filed in the wrong adress you should contact us as soon as possible so we can make te order right. You can contact us by the contact page or send us an e-mail on olovie.olovie@gmail.com